At s68bet, we genuinely believe that gambling should always be entertaining — nothing more, nothing less. When the fun stops, the game should stop too. This page outlines everything we do to keep gambling safe for our Malaysian members, the tools available to you, and where to find support if you or someone you know needs it. We take these responsibilities seriously, and our platform is designed to support healthy, informed play at every level.
Malaysia — Talian Kasih
15999
24/7 counselling helpline
International — GamCare
gamcare.org.uk
Online chat & counselling support
s68bet Self-Exclusion
Available via live chat 24/7
Immediate account suspension on request
Responsible gambling isn't a checkbox for us — it's built into the way s68bet operates. These are the core pillars of our safe play programme.
Every new account registration on s68bet requires a date of birth declaration, and all accounts must complete KYC identity verification before withdrawals are permitted. We actively prevent underage access at every stage of the account journey — from sign-up to live play.
Members can set daily, weekly, or monthly deposit limits directly from their Account settings. Once a limit is activated, it takes effect immediately and cannot be increased for a minimum cooling-off period of 24 hours — giving you genuine control over your spending before it becomes an issue.
If you feel you need a break from gambling, s68bet offers both temporary cooling-off periods (from 24 hours up to 6 weeks) and permanent self-exclusion. Self-exclusion requests are processed immediately via our 24/7 live chat and are irrevocable for the agreed period.
Our responsible gambling team monitors account activity for patterns that may indicate problem gambling — such as extended session lengths, rapid deposit sequences, or sudden significant increases in bet sizes. Where concerns arise, we may reach out proactively to offer support.
Members can configure in-session notifications that alert them when a set amount of time has elapsed during a gaming session. This simple tool is one of the most effective ways to stay aware of how long you've been playing, helping you make more conscious decisions about when to stop.
Our customer support agents undergo responsible gambling awareness training. If you reach out to us with concerns about your play — or someone else's — our team knows how to respond with care, discretion, and practical guidance. You'll never be dismissed or redirected unhelpfully.
Every tool on this list is available to all s68bet members right now. You don't need to be experiencing a problem to use them — many players set deposit limits or session reminders as a matter of habit. Good habits are the foundation of sustainable, enjoyable gambling.
How to Access These Tools
Set a cap on how much you can deposit within any 24-hour, 7-day, or 30-day rolling period. Once set, the limit activates immediately. If you request an increase, a mandatory 24-hour waiting period applies before the higher limit becomes active — this cooling-off window is a key safeguard against impulsive decision-making during heightened play periods.
Separate from deposit limits, loss limits allow you to cap how much of your deposited balance you can lose within a defined period. When the limit is reached, your account automatically suspends betting activity for the remainder of that period. This tool is particularly useful for members who want to maintain strict financial boundaries while still having flexibility in how they fund their account.
Configure on-screen alerts that notify you at set intervals — for example, every 30 minutes or 1 hour of active play. These reminders don't interrupt your session but serve as a mindful prompt to reassess whether you want to continue. Research consistently shows that awareness of elapsed time is one of the most effective tools in managing gambling behaviour.
Request a temporary account suspension ranging from 24 hours to 6 weeks. During a cooling-off period, you cannot log in, deposit, or place bets. The period cannot be shortened once activated. Cooling-off is ideal when you feel a short break would help reset your perspective without committing to permanent exclusion.
Request permanent or long-term self-exclusion via our 24/7 live chat support. Once processed, your account is closed immediately and cannot be reopened for the agreed minimum exclusion period. During self-exclusion, your name is added to our internal exclusion register, and you will not receive any marketing communications from s68bet for the duration. This is the most serious tool available and should be considered when gambling has become or is becoming a problem.
Problem gambling can develop gradually. Recognising the warning signs early — in yourself or someone close to you — is the most important first step toward getting help. These signs don't mean someone is a "bad person" — they mean someone may need support.
Gambling with money that is intended for essential expenses such as rent, food, bills, or loan repayments
Chasing losses — increasing bet sizes or continuing to play in order to recover money that has been lost
Feeling restless, irritable, or anxious when not gambling, or when attempting to cut down on gambling activity
Spending increasing amounts of time thinking about gambling — past wins, future bets, or how to find money to play
Concealing the extent of gambling activity from family, friends, or a partner
Neglecting work, family responsibilities, or personal health as a result of time or money spent on gambling
Borrowing money, selling possessions, or engaging in dishonest behaviour to fund gambling
Experiencing repeated unsuccessful efforts to control, reduce, or stop gambling despite wanting to
You are not alone. If you recognise several of these warning signs in your own behaviour or in someone you care about, please reach out for support. Talian Kasih (15999) provides free, confidential counselling across Malaysia. GamCare (gamcare.org.uk) also offers online chat support. Seeking help is a sign of strength, not weakness.
Consider the following questions honestly. This is a personal reflection tool — not a clinical assessment. If several of these questions make you uncomfortable, it may be worth speaking to someone.
Have you ever gambled with more money than you planned to, or for longer than you intended?
Have you ever felt the need to gamble with larger amounts of money to get the same level of excitement?
Have you tried to cut back on gambling but found it difficult or impossible to stick to your intentions?
Have you ever gambled to escape from stress, anxiety, personal problems, or low mood?
Have you lied to people close to you about how much time or money you spend on gambling?
Has gambling ever caused significant financial hardship, affected your relationships, or interfered with your work or studies?
After losing money gambling, have you gone back the next day to try and win it back?
Have you ever considered or attempted to fund gambling through borrowing, selling assets, or other means beyond your usual income?
s68bet strongly encourages members and their families to reach out to professional support services. All of the organisations listed below offer free, independent, and confidential assistance.
Malaysia's national social welfare helpline. Free 24/7 counselling service covering addiction, financial stress, and personal crises. Operated by the Ministry of Women, Family and Community Development. Available by phone — calls are free from any Malaysian mobile or landline.
One of the world's leading gambling support organisations. Provides structured online chat counselling, self-help tools, forum communities, and a national helpline (UK-based but accessible internationally via their website). Particularly strong on problem gambling-specific counselling methodologies.
A fellowship-based support group operating on a 12-step programme model. Peer support meetings (including online sessions accessible from Malaysia) provide a community of people who understand problem gambling from personal experience. Entirely free and non-professional, complementing clinical support.
Malaysian government hospitals — including Hospital Kuala Lumpur, Hospital Pulau Pinang, and Hospital Sultanah Aminah in Johor Bahru — have psychiatry and mental health departments where gambling addiction can be assessed and treated clinically under Malaysia's public healthcare system.
Our support team is available around the clock via in-platform live chat. Contact us to activate deposit limits, cooling-off periods, or self-exclusion at any time. For self-exclusion, simply message "I want to self-exclude" and a trained agent will process your request immediately.
21+
Only
s68bet enforces a strict minimum age requirement of 21 years for all registered members. This is not simply a registration checkbox — it is actively enforced through our Know Your Customer (KYC) identity verification process, which requires all members to submit valid government-issued photo identification before any withdrawal is processed.
In the event that a member is found to be under the age of 21 at any point — whether discovered during KYC review or following a subsequent investigation — their account will be immediately and permanently closed, all deposits will be returned via the original payment method, and any winnings will be forfeited in full. There are no exceptions to this policy.
We also ask that parents and guardians take steps to prevent underage individuals from accessing gambling platforms, including setting parental controls on shared devices, keeping login credentials private, and having open conversations about the risks of gambling. If you believe a minor has accessed your s68bet account, please contact our support team immediately so we can act promptly.
We encourage every s68bet member to embrace these principles. Keeping them in mind is one of the simplest and most effective ways to ensure gambling stays enjoyable for the long term.
Responsible gambling is at the core of everything we do at s68bet. When you play within your means and use the tools available to you, online betting can be a genuinely enjoyable part of your leisure time. Explore the platform, discover our markets, and play the way it was meant to be played.
For players aged 21 and above only. Gambling involves financial risk. If you need support, contact Talian Kasih on 15999. See our Terms & Conditions and Privacy Policy.